I_CustomerContactAttribute
Customer Contact Attribute
I_CustomerContactAttribute (Basic)
Package: Explore, extend and adapt the SAP S/4HANA Cloud Public Edition with built-in and side-by-side extension capabilities.
Customer Contact in Collections Management · Financial Operations
I_CustomerContactAttribute is a Basic CDS View that provides data about "Customer Contact Attribute" in SAP S/4HANA. It reads from 1 data source (udm_cct_attr) and exposes 33 fields with key field CustomerContactUUID. It has 11 associations to related views. Part of development package FINS_FIS_APAR.
SAP Help Documentation
| Category | CDS Views for Collections Management |
|---|
This CDS view provides details about a customer contact in SAP Collections Management , such as the contact date, time, and duration, the name of the contact person and their contact details. This CDS view provides the data to answer the following business questions: What is the result of a customer contact? When was the customer contacted? What is the name and phone number of the contact person? To help you decide which CDS view to use for your purposes, SAP has introduced the annotation ObjectModel.supportedCapabilities that indicates the most appropriate use cases for each CDS view. To find out what use cases are best supported by this CDS view, access the entry of the CDS view in the View Browser app and find the values for this annotation under the Annotation tab. For more information, see Supported Capabilities for CDS Views .
Prerequisites
Authorizations Users who want to use this CDS view must have a role with the following restriction types set to read access: RLTYP ( BP Role ) UDM_SGMNT ( Collection Segment ) B_BUP_DCPD ( Business Partner Processing ) BEGRU_BUPA_GRP ( Authorization Group for Business Partners ) You can use the Display Restriction Types app to find out in which business catalogs these restriction types are included.
Structure
Important Fields Important fields in this view include the following: Field Name Description CustomerContactUUID Customer Contact Key ContactPersonName Contact Person CustomerContactDirection Contact Direction CustomerContactType Contact Type CustomerContactResult Result of Contact CustomerIsReached Reached CreatedByUser Created By CreationDateTime Created At
Data Extraction
Data Extraction Type This CDS view is enabled for data extraction in full mode as well as in delta mode. Deltas are determined automatically by change data capture.
SAP API Hub
| Category | Basic |
|---|---|
| State | C1 |
| Line of Business | Financial Operations |
| Application Component | FI-AR-IS-2CL |
| Capabilities | Data Source for Data Extraction,Data Source in SQL Select |
| Extensible (Key User) | No |
| Extensible (Developer) | No |
| Release State (Key User) | Released |
| Release State (Developer) | Not Released |
| Package | Financial Operations for SAP S/4HANA Cloud Public Edition |
| Description | <p>This CDS view provides details about a customer contact in SAP Collections Management, such as the contact date, time, and duration, the name of the contact person and their contact details.</p> <p>This CDS view provides the data to answer the following business questions:</p> <ul> <li><p>What is the result of a customer contact? </p></li> <li><p>When was the customer contacted? </p></li> <li><p>What is the name and phone number of the contact person?</p></li> </ul> <p>To help you decide which CDS view to use for your purposes, SAP has introduced the annotation ObjectModel.supportedCapabilities that indicates the most appropriate use cases for each CDS view. To find out what use cases are best supported by this CDS view, access the entry of the CDS view in the View Browser app and find the values for this annotation under the Annotation tab. For more information, see Supported Capabilities for CDS Views.</p> |
Documentation
- Analytics with CDS Views — Build Analytics for S/4HANA Cloud Public Edition ABAP CDS views replicated to SAP Cloud Platform
- CDS Views on SAP Business Accelerator Hub — Explore SAP S/4HANA Cloud Public Edition CDS Views on SAP Business Accelerator Hub
- Create CDS View as API — Create CDS views in SAP S/4HANA Cloud Public Edition and consume them as APIs
- Custom CDS Views — Access data using a Custom Core Data Service view (Custom CDS view)
- Custom Communication Scenarios — Create custom communication scenarios to configure custom communication arrangement
- Key User Extensibility Tools — The Key User Extensibility Tools of S/4HANA
- SAP S/4HANA Extensibility — SAP S/4HANA Extensibility Tutorial
- VDM View Types — The Virtual Data Model in SAP S/4HANA Cloud Public Edition
- View Browser — Search, browse and tag CDS Views
Data Sources (1)
| Source | Alias | Join Type |
|---|---|---|
| udm_cct_attr | udm_cct_attr | from |
Associations (11)
| Cardinality | Target | Alias | Condition |
|---|---|---|---|
| [0..1] | I_BusinessPartner | _BusinessPartner | $projection.BusinessPartner = _BusinessPartner.BusinessPartner |
| [0..1] | I_CollectionSegment | _CollectionSegment | $projection.CollectionSegment = _CollectionSegment.CollectionSegment |
| [0..1] | I_UserContactCard | _CollectionSpecialistCard | $projection.CollectionSpecialist = _CollectionSpecialistCard.ContactCardID |
| [0..1] | I_Country | _Country | $projection.ContactPersonFaxCountry = _Country.Country |
| [0..1] | I_UserContactCard | _CreatedByCard | $projection.CreatedByUser = _CreatedByCard.ContactCardID |
| [0..1] | I_UserContactCard | _ChangedByCard | $projection.ChangedBy = _ChangedByCard.ContactCardID |
| [0..1] | I_CollectionWorklistItem | _CollectionWorklistItem | $projection.CollectionWorklistItemUUID = _CollectionWorklistItem.CollectionWorklistItemUUID |
| [0..1] | I_CustomerContactResult | _CustomerContactResult | $projection.CustomerContactResult = _CustomerContactResult.CustomerContactResult |
| [0..1] | I_CustomerContactType | _CustomerContactType | $projection.CustomerContactType = _CustomerContactType.CustomerContactType |
| [0..1] | I_CustomerContactDirection | _CustomerContactDirection | $projection.CustomerContactDirection = _CustomerContactDirection.CustomerContactDirection |
| [0..1] | I_CustomerContact | _CustomerContact | $projection.ContactPerson = _CustomerContact.CustomerContact |
Annotations (15)
| Name | Value | Level | Field |
|---|---|---|---|
| AbapCatalog.sqlViewName | ICCTATTR | view | |
| AbapCatalog.compiler.compareFilter | true | view | |
| AccessControl.authorizationCheck | #CHECK | view | |
| EndUserText.label | Customer Contact Attribute | view | |
| VDM.viewType | #BASIC | view | |
| VDM.lifecycle.contract.type | #PUBLIC_LOCAL_API | view | |
| ClientHandling.algorithm | #SESSION_VARIABLE | view | |
| ObjectModel.usageType.serviceQuality | #A | view | |
| ObjectModel.usageType.sizeCategory | #L | view | |
| ObjectModel.usageType.dataClass | #TRANSACTIONAL | view | |
| ObjectModel.representativeKey | CustomerContactUUID | view | |
| Metadata.ignorePropagatedAnnotations | true | view | |
| ObjectModel.sapObjectNodeType.name | CollectionsCustomerContact | view | |
| Analytics.dataExtraction.enabled | true | view | |
| Analytics.dataExtraction.delta.changeDataCapture.automatic | true | view |
Fields (33)
| Key | Field | Source Table | Source Field | Description |
|---|---|---|---|---|
| KEY | CustomerContactUUID | cct_guid | Customer Contact Key | |
| BusinessPartner | customer | Business Partner Number | ||
| CollectionSegment | coll_segment | Collection Segment | ||
| CollectionCustomerContact | cct_id | Contact ID | ||
| CollectionSpecialist | Collection Specialist | |||
| ContactPerson | contact_key | Contact Person Key | ||
| ContactPersonName | cct_name | Name of Contact Person at Business Partner | ||
| ContactPersonEmailAddress | cct_email | Email Address of Contact Person at Business Partner | ||
| ContactPersonPhoneNumber | cct_phone | Telephone Number of Contact Person at Business Partner | ||
| ContactPersonFaxNumber | cct_fax | Fax Number of Contact Person at Business Partner | ||
| ContactPersonFaxCountry | cct_faxc | Country/Region of Fax Number | ||
| CustomerContactDirection | Contact Direction | |||
| CustomerContactType | cct_type | Contact Type | ||
| CustomerContactResult | Result of Contact | |||
| CustomerIsReached | xreached | Customer Reached | ||
| CustomerContactDateTime | Customer Contact Time | |||
| CustContactDurationInMinutes | cct_duration | Duration of Customer Contact | ||
| CreatedByUser | created_by | Version Created By | ||
| CreationDateTime | Uploaded On | |||
| ChangedBy | changed_by | Last Changed By | ||
| ChangedOnDateTime | Last Changed At | |||
| CollectionWorklistItemUUID | workitem_id | Key of Worklist Item | ||
| _BusinessPartner | _BusinessPartner | |||
| _CollectionSegment | _CollectionSegment | |||
| _CollectionSpecialistCard | _CollectionSpecialistCard | |||
| _Country | _Country | |||
| _CreatedByCard | _CreatedByCard | |||
| _ChangedByCard | _ChangedByCard | |||
| _CollectionWorklistItem | _CollectionWorklistItem | |||
| _CustomerContactResult | _CustomerContactResult | |||
| _CustomerContactType | _CustomerContactType | |||
| _CustomerContactDirection | _CustomerContactDirection | |||
| _CustomerContact | _CustomerContact |
Derived SQL interpretation, reconstructed from the parsed view metadata (data sources, associations, and field mappings). SAP annotations are omitted and the structure is reformulated as SQL — this is a functional approximation, not the verbatim SAP source.
-- Derived SQL interpretation of CDS view I_CustomerContactAttribute.
-- Reconstructed from parsed metadata (data sources, associations, fields).
-- SAP annotations are omitted and the structure is reformulated as SQL;
-- this is a functional approximation, not the verbatim SAP source. Some join
-- conditions may be unavailable and a few CDS constructs are kept as-is.
CREATE VIEW I_CustomerContactAttribute AS
SELECT
cct_guid AS CustomerContactUUID,
customer AS BusinessPartner,
coll_segment AS CollectionSegment,
cct_id AS CollectionCustomerContact,
cast ( coll_specialist as coll_cct_collection_specialist preserving type ) AS CollectionSpecialist,
contact_key AS ContactPerson,
cct_name AS ContactPersonName,
cct_email AS ContactPersonEmailAddress,
cct_phone AS ContactPersonPhoneNumber,
cct_fax AS ContactPersonFaxNumber,
cct_faxc AS ContactPersonFaxCountry,
cast ( cct_direction as coll_cct_direction preserving type ) AS CustomerContactDirection,
cct_type AS CustomerContactType,
cast( cct_result as coll_cct_result preserving type ) AS CustomerContactResult,
xreached AS CustomerIsReached,
cast( cct_time as coll_cct_datetime preserving type ) AS CustomerContactDateTime,
cct_duration AS CustContactDurationInMinutes,
created_by AS CreatedByUser,
cast ( created_at as coll_pr_creation_date_time preserving type ) AS CreationDateTime,
changed_by AS ChangedBy,
cast ( changed_at as coll_pr_changed_at preserving type ) AS ChangedOnDateTime,
workitem_id AS CollectionWorklistItemUUID
FROM udm_cct_attr
LEFT OUTER JOIN I_BusinessPartner AS _BusinessPartner ON BusinessPartner = _BusinessPartner.BusinessPartner -- association [0..1]
LEFT OUTER JOIN I_CollectionSegment AS _CollectionSegment ON CollectionSegment = _CollectionSegment.CollectionSegment -- association [0..1]
LEFT OUTER JOIN I_UserContactCard AS _CollectionSpecialistCard ON CollectionSpecialist = _CollectionSpecialistCard.ContactCardID -- association [0..1]
LEFT OUTER JOIN I_Country AS _Country ON ContactPersonFaxCountry = _Country.Country -- association [0..1]
LEFT OUTER JOIN I_UserContactCard AS _CreatedByCard ON CreatedByUser = _CreatedByCard.ContactCardID -- association [0..1]
LEFT OUTER JOIN I_UserContactCard AS _ChangedByCard ON ChangedBy = _ChangedByCard.ContactCardID -- association [0..1]
LEFT OUTER JOIN I_CollectionWorklistItem AS _CollectionWorklistItem ON CollectionWorklistItemUUID = _CollectionWorklistItem.CollectionWorklistItemUUID -- association [0..1]
LEFT OUTER JOIN I_CustomerContactResult AS _CustomerContactResult ON CustomerContactResult = _CustomerContactResult.CustomerContactResult -- association [0..1]
LEFT OUTER JOIN I_CustomerContactType AS _CustomerContactType ON CustomerContactType = _CustomerContactType.CustomerContactType -- association [0..1]
LEFT OUTER JOIN I_CustomerContactDirection AS _CustomerContactDirection ON CustomerContactDirection = _CustomerContactDirection.CustomerContactDirection -- association [0..1]
LEFT OUTER JOIN I_CustomerContact AS _CustomerContact ON ContactPerson = _CustomerContact.CustomerContact -- association [0..1]
;
Learn More
- VDM (Virtual Data Model) in SAP S/4HANA Explained
- Types of CDS Views: Basic, Composite, Consumption, and Transactional
- CDS View Annotations — A Complete Guide
- What Is a CDS View in SAP S/4HANA?
- SAP Tables vs CDS Views — Key Differences
- Understanding Data Lineage in SAP S/4HANA
- CDS View Field Mapping and Associations
- Understanding the SAP S/4HANA Data Model
- CDS View Extensions and Custom Fields in SAP S/4HANA
- Released APIs and Stability Contracts in SAP S/4HANA
- BSEG to ACDOCA: The Universal Journal Migration
- Business Partner Migration: KNA1/LFA1 to BUT000
- Material Document Migration: MSEG/MKPF to MATDOC
- How to Find the Right CDS View for an SAP Table
- BW Extractor to CDS View Migration Guide
- S/4HANA CDS View Deprecation: What You Need to Know
- ABAP CDS View Tutorial — From Basics to Real-World Examples
- RAP and CDS Views — Building Transactional Apps in SAP S/4HANA
- Sales Document Status Migration: VBUP/VBUK Removal in S/4HANA
- CO Tables in S/4HANA: COEP, COBK, COSS, COSP to ACDOCA