I_CustomerContactAttribute

DDL: I_CUSTOMERCONTACTATTRIBUTE Type: view BASIC Package: FINS_FIS_APAR

Customer Contact Attribute

I_CustomerContactAttribute (Basic)

Package: Explore, extend and adapt the SAP S/4HANA Cloud Public Edition with built-in and side-by-side extension capabilities.

Customer Contact in Collections Management · Financial Operations

I_CustomerContactAttribute is a Basic CDS View that provides data about "Customer Contact Attribute" in SAP S/4HANA. It reads from 1 data source (udm_cct_attr) and exposes 33 fields with key field CustomerContactUUID. It has 11 associations to related views. Part of development package FINS_FIS_APAR.

SAP Help Documentation

CategoryCDS Views for Collections Management
Purpose
This CDS view provides details about a customer contact in SAP Collections Management , such as the contact date, time, and duration, the name of the contact person and their contact details. This CDS view provides the data to answer the following business questions: What is the result of a customer contact? When was the customer contacted? What is the name and phone number of the contact person? To help you decide which CDS view to use for your purposes, SAP has introduced the annotation ObjectModel.supportedCapabilities that indicates the most appropriate use cases for each CDS view. To find out what use cases are best supported by this CDS view, access the entry of the CDS view in the View Browser app and find the values for this annotation under the Annotation tab. For more information, see Supported Capabilities for CDS Views .

Prerequisites
Authorizations Users who want to use this CDS view must have a role with the following restriction types set to read access: RLTYP ( BP Role ) UDM_SGMNT ( Collection Segment ) B_BUP_DCPD ( Business Partner Processing ) BEGRU_BUPA_GRP ( Authorization Group for Business Partners ) You can use the Display Restriction Types app to find out in which business catalogs these restriction types are included.

Structure
Important Fields Important fields in this view include the following: Field Name Description CustomerContactUUID Customer Contact Key ContactPersonName Contact Person CustomerContactDirection Contact Direction CustomerContactType Contact Type CustomerContactResult Result of Contact CustomerIsReached Reached CreatedByUser Created By CreationDateTime Created At

Data Extraction
Data Extraction Type This CDS view is enabled for data extraction in full mode as well as in delta mode. Deltas are determined automatically by change data capture.

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SAP API Hub

CategoryBasic
StateC1
Line of BusinessFinancial Operations
Application ComponentFI-AR-IS-2CL
CapabilitiesData Source for Data Extraction,Data Source in SQL Select
Extensible (Key User)No
Extensible (Developer)No
Release State (Key User)Released
Release State (Developer)Not Released
PackageFinancial Operations for SAP S/4HANA Cloud Public Edition
Description <p>This CDS view provides details about a customer contact in SAP Collections Management, such as the contact date, time, and duration, the name of the contact person and their contact details.</p> <p>This CDS view provides the data to answer the following business questions:</p> <ul> <li><p>What is the result of a customer contact? </p></li> <li><p>When was the customer contacted? </p></li> <li><p>What is the name and phone number of the contact person?</p></li> </ul> <p>To help you decide which CDS view to use for your purposes, SAP has introduced the annotation ObjectModel.supportedCapabilities that indicates the most appropriate use cases for each CDS view. To find out what use cases are best supported by this CDS view, access the entry of the CDS view in the View Browser app and find the values for this annotation under the Annotation tab. For more information, see Supported Capabilities for CDS Views.</p>

Documentation

Data Sources (1)

SourceAliasJoin Type
udm_cct_attr udm_cct_attr from

Associations (11)

CardinalityTargetAliasCondition
[0..1] I_BusinessPartner _BusinessPartner $projection.BusinessPartner = _BusinessPartner.BusinessPartner
[0..1] I_CollectionSegment _CollectionSegment $projection.CollectionSegment = _CollectionSegment.CollectionSegment
[0..1] I_UserContactCard _CollectionSpecialistCard $projection.CollectionSpecialist = _CollectionSpecialistCard.ContactCardID
[0..1] I_Country _Country $projection.ContactPersonFaxCountry = _Country.Country
[0..1] I_UserContactCard _CreatedByCard $projection.CreatedByUser = _CreatedByCard.ContactCardID
[0..1] I_UserContactCard _ChangedByCard $projection.ChangedBy = _ChangedByCard.ContactCardID
[0..1] I_CollectionWorklistItem _CollectionWorklistItem $projection.CollectionWorklistItemUUID = _CollectionWorklistItem.CollectionWorklistItemUUID
[0..1] I_CustomerContactResult _CustomerContactResult $projection.CustomerContactResult = _CustomerContactResult.CustomerContactResult
[0..1] I_CustomerContactType _CustomerContactType $projection.CustomerContactType = _CustomerContactType.CustomerContactType
[0..1] I_CustomerContactDirection _CustomerContactDirection $projection.CustomerContactDirection = _CustomerContactDirection.CustomerContactDirection
[0..1] I_CustomerContact _CustomerContact $projection.ContactPerson = _CustomerContact.CustomerContact

Annotations (15)

NameValueLevelField
AbapCatalog.sqlViewName ICCTATTR view
AbapCatalog.compiler.compareFilter true view
AccessControl.authorizationCheck #CHECK view
EndUserText.label Customer Contact Attribute view
VDM.viewType #BASIC view
VDM.lifecycle.contract.type #PUBLIC_LOCAL_API view
ClientHandling.algorithm #SESSION_VARIABLE view
ObjectModel.usageType.serviceQuality #A view
ObjectModel.usageType.sizeCategory #L view
ObjectModel.usageType.dataClass #TRANSACTIONAL view
ObjectModel.representativeKey CustomerContactUUID view
Metadata.ignorePropagatedAnnotations true view
ObjectModel.sapObjectNodeType.name CollectionsCustomerContact view
Analytics.dataExtraction.enabled true view
Analytics.dataExtraction.delta.changeDataCapture.automatic true view

Fields (33)

KeyFieldSource TableSource FieldDescription
KEY CustomerContactUUID cct_guid Customer Contact Key
BusinessPartner customer Business Partner Number
CollectionSegment coll_segment Collection Segment
CollectionCustomerContact cct_id Contact ID
CollectionSpecialist Collection Specialist
ContactPerson contact_key Contact Person Key
ContactPersonName cct_name Name of Contact Person at Business Partner
ContactPersonEmailAddress cct_email Email Address of Contact Person at Business Partner
ContactPersonPhoneNumber cct_phone Telephone Number of Contact Person at Business Partner
ContactPersonFaxNumber cct_fax Fax Number of Contact Person at Business Partner
ContactPersonFaxCountry cct_faxc Country/Region of Fax Number
CustomerContactDirection Contact Direction
CustomerContactType cct_type Contact Type
CustomerContactResult Result of Contact
CustomerIsReached xreached Customer Reached
CustomerContactDateTime Customer Contact Time
CustContactDurationInMinutes cct_duration Duration of Customer Contact
CreatedByUser created_by Version Created By
CreationDateTime Uploaded On
ChangedBy changed_by Last Changed By
ChangedOnDateTime Last Changed At
CollectionWorklistItemUUID workitem_id Key of Worklist Item
_BusinessPartner _BusinessPartner
_CollectionSegment _CollectionSegment
_CollectionSpecialistCard _CollectionSpecialistCard
_Country _Country
_CreatedByCard _CreatedByCard
_ChangedByCard _ChangedByCard
_CollectionWorklistItem _CollectionWorklistItem
_CustomerContactResult _CustomerContactResult
_CustomerContactType _CustomerContactType
_CustomerContactDirection _CustomerContactDirection
_CustomerContact _CustomerContact

Derived SQL interpretation, reconstructed from the parsed view metadata (data sources, associations, and field mappings). SAP annotations are omitted and the structure is reformulated as SQL — this is a functional approximation, not the verbatim SAP source.

-- Derived SQL interpretation of CDS view I_CustomerContactAttribute.
-- Reconstructed from parsed metadata (data sources, associations, fields).
-- SAP annotations are omitted and the structure is reformulated as SQL;
-- this is a functional approximation, not the verbatim SAP source. Some join
-- conditions may be unavailable and a few CDS constructs are kept as-is.

CREATE VIEW I_CustomerContactAttribute AS
SELECT
  cct_guid AS CustomerContactUUID,
  customer AS BusinessPartner,
  coll_segment AS CollectionSegment,
  cct_id AS CollectionCustomerContact,
  cast ( coll_specialist as coll_cct_collection_specialist preserving type ) AS CollectionSpecialist,
  contact_key AS ContactPerson,
  cct_name AS ContactPersonName,
  cct_email AS ContactPersonEmailAddress,
  cct_phone AS ContactPersonPhoneNumber,
  cct_fax AS ContactPersonFaxNumber,
  cct_faxc AS ContactPersonFaxCountry,
  cast ( cct_direction as coll_cct_direction preserving type ) AS CustomerContactDirection,
  cct_type AS CustomerContactType,
  cast( cct_result as coll_cct_result preserving type ) AS CustomerContactResult,
  xreached AS CustomerIsReached,
  cast( cct_time as coll_cct_datetime preserving type ) AS CustomerContactDateTime,
  cct_duration AS CustContactDurationInMinutes,
  created_by AS CreatedByUser,
  cast ( created_at as coll_pr_creation_date_time preserving type ) AS CreationDateTime,
  changed_by AS ChangedBy,
  cast ( changed_at as coll_pr_changed_at preserving type ) AS ChangedOnDateTime,
  workitem_id AS CollectionWorklistItemUUID
FROM udm_cct_attr
LEFT OUTER JOIN I_BusinessPartner AS _BusinessPartner ON BusinessPartner = _BusinessPartner.BusinessPartner  -- association [0..1]
LEFT OUTER JOIN I_CollectionSegment AS _CollectionSegment ON CollectionSegment = _CollectionSegment.CollectionSegment  -- association [0..1]
LEFT OUTER JOIN I_UserContactCard AS _CollectionSpecialistCard ON CollectionSpecialist = _CollectionSpecialistCard.ContactCardID  -- association [0..1]
LEFT OUTER JOIN I_Country AS _Country ON ContactPersonFaxCountry = _Country.Country  -- association [0..1]
LEFT OUTER JOIN I_UserContactCard AS _CreatedByCard ON CreatedByUser = _CreatedByCard.ContactCardID  -- association [0..1]
LEFT OUTER JOIN I_UserContactCard AS _ChangedByCard ON ChangedBy = _ChangedByCard.ContactCardID  -- association [0..1]
LEFT OUTER JOIN I_CollectionWorklistItem AS _CollectionWorklistItem ON CollectionWorklistItemUUID = _CollectionWorklistItem.CollectionWorklistItemUUID  -- association [0..1]
LEFT OUTER JOIN I_CustomerContactResult AS _CustomerContactResult ON CustomerContactResult = _CustomerContactResult.CustomerContactResult  -- association [0..1]
LEFT OUTER JOIN I_CustomerContactType AS _CustomerContactType ON CustomerContactType = _CustomerContactType.CustomerContactType  -- association [0..1]
LEFT OUTER JOIN I_CustomerContactDirection AS _CustomerContactDirection ON CustomerContactDirection = _CustomerContactDirection.CustomerContactDirection  -- association [0..1]
LEFT OUTER JOIN I_CustomerContact AS _CustomerContact ON ContactPerson = _CustomerContact.CustomerContact  -- association [0..1]
;