Manage Customer Returns (F1708)

Fiori App Transactional HANA DB exclusive Desktop, Tablet

Manage Customer Returns enables you to create and edit advanced returns. It also allows you to determine refund.

Manage Customer Returns (F1708) is a SAP Fiori application of type Transactional. It uses 1 OData service(s). It is linked to 14 CDS view(s).

OData Services (1)

Technical NameNamespaceVersionSoftware Component
SD_F1708_CRT_WL_SRV

Linked CDS Views (14)

CDS ViewVDM LayerDescription
C_CustomerReturn_F1708 CONSUMPTION Returns Order
C_CustomerReturnItem_F1708 CONSUMPTION Returns Order Item
C_CustRetItemRefund_F1708 CONSUMPTION Returns Order Item Refund Determination
C_CustRetItmRfndStatus_F1708 CONSUMPTION Returns Order Item Refunding Status
C_CustRetRfndStatus_F1708 CONSUMPTION Returns Order Refunding Status
C_ReturnRefDocItem_F1708 CONSUMPTION Return Reference Document Item
I_ReldForSubsqntProcg_F1708 COMPOSITE Released For Subsequent Processing
I_ReldForSubsqntProcgSts_F1708 COMPOSITE Released For Subsequent Processing Status
P_CustRetItemRefund_F1708 CONSUMPTION
P_CustRetItmRfndStsCount_F1708 CONSUMPTION
P_RefundedQuantity_F1708 CONSUMPTION
P_RefundedQuantitySum_F1708 CONSUMPTION
P_RefundingQuantity_F1708 CONSUMPTION
P_RetsMgmtProcgBlockCnt_F1708 COMPOSITE

App Information

Application ComponentSD-SLS-RE
Semantic ObjectCustomerReturn
SAPUI5 Component$cus.sd.customerreturns.manage.wl$
BSP ApplicationSD_CRT_WLS1
Business CatalogSAP_SD_BC_RETURNS_PROC
Business RolesReturns and Refund Clerk
Technical CatalogSAP_TC_CEC_SD_COMMON
ProductSAP S/4HANA (Private Cloud and On-Premise)

Documentation

Overview

In the Manage Customer Returns app, you can filter returns orders by returns order reason. You can view the returns order reasons in the returns order list.