Perform Prechecks (F4050)

Fiori App Transactional HANA DB exclusive Desktop, Tablet

You can use this app to decide whether the repair object is marked for repair or whether it is sent back to the customer.

Perform Prechecks (F4050) is a SAP Fiori application of type Transactional. It uses 3 OData service(s). It is linked to 13 CDS view(s).

OData Services (3)

Technical NameNamespaceVersionSoftware Component
C_SITNINSTANCETP_CDS
CA_BPF_LAYOUT_METADATA_SRV
UI_PERFORMPRECHECKS

Linked CDS Views (13)

CDS ViewVDM LayerDescription
C_CustMgmtSalesOrgSetting CONSUMPTION Sales Organization Setting
C_InhRepairItemPrecheckObjPg CONSUMPTION Precheck of In-House Repair Item
C_InhRepairPrecheckObjPg CONSUMPTION Header Data of In-House Repair for Precheck
C_InhReprItemPrecheckObjPgNote CONSUMPTION Notes for In-House Repair Item
C_InhReprItmPrChkSrvcOrdLink CONSUMPTION Service Order for Perform Prechecks
C_InhReprItmPrChkSrvcQtanLink CONSUMPTION Service Quotation for Perform Prechecks
C_SitnInstanceTP CONSUMPTION Enhanced SIT Instance Consumption
C_SitnInstceMessageParameter CONSUMPTION Situation Instance Message Parameter
C_SitnInstceNavigation CONSUMPTION Instance-based navigation to object page
C_SitnRelatedSituation CONSUMPTION Related Situation
C_SrvcMgmtCntctPersnQuickVw CONSUMPTION Contact Person Quick View
C_SrvcMgmtSoldToPartyQuickVw CONSUMPTION SoldToParty Quick View
I_SitnDefApplicationTag BASIC Application Tag to Template assignment

App Information

Application ComponentCRM-S4-IHR
Semantic ObjectRepairObject
SAPUI5 Component$s4crm.repa.performprecheckss1$
BSP ApplicationPRECHECKS_MANS1
Business CatalogSAP_S4CRM_BC_REPA_MGR, SAP_S4CRM_BC_REPA_REP
Business RolesCustomer Service Representative - In-House Repair
Technical CatalogSAP_TC_S4CRM_REPA_COMMON
ProductSAP S/4HANA (Private Cloud and On-Premise)

Documentation

Overview

You can use this app to decide whether a repair order for the repair object is created to start the repair immediately, whether a repair quotation is created, or whether the repair object is sent back to the customer.

Key Features

  • Call up a worklist of repair objects to be prechecked.

    You can filter, sort, and group a list of repair objects to be prechecked (status Precheck: Decision Pending). You can also filter for repair objects to be prechecked by a specific employee responsible.

  • Display the details of the repair objects.

    You can access the related product and equipment data, and the applicable service contracts, which you can use to make a decision.

  • Check and edit the customer instructions and examination results.

  • Decide which follow-up step is to be performed for each repair object that has the status Precheck: Decision Pending:

    • Create Repair Order, if the repair object is marked for immediate repair or for diagnosis

    • Quotation, if you want to inform the customer about the estimated repair costs

      You can create a repair quotation or add the repair object to a repair quotation that has been created for a repair object of the same in-house repair.

    • Set Repair Object to Completed, if you want to cancel the in-house repair process for the repair object.

  • Create a returns order to trigger the logistics process for repair objects that customers send for repair.

    In this case, you can create an outbound delivery to send the repair object back to the customer.

  • Call up a worklist for repair objects for which a repair order has been created (status Precheck: Order).

  • Call up a worklist for repair objects for which a diagnosis has been performed (status Diagnosis: Follow-Up) and you need to decide on the next step to continue the in-house repair process.

  • Call up a worklist for repair objects for which you want to create a repair quotation or which you want to add to an existing repair quotation (status Precheck: Quotation).

  • Use the worklist to trigger actions (for example, create returns order) for multiple repair objects in the same in-house repair simultaneously or for each repair object individually.